Département TI

About us

Behind our managed services is a passionate, human team deeply connected to our clients' success. We love what we do, we excel at delivering results, and most importantly, we do it together. Here, every team member contributes their expertise to create simple, effective and sustainable it solutions.

Steven Mc Lean

President

Cynthia Gemme

Operations and Finance Administrator
Opérations et Finances

Francis-Étienne Larocque

IT Solutions Advisor

Michael Adam

Senior Systems Administrator

Louis Lanciault

Systems Administrator

Samuel Ritchie-Castonguay

Systems Administrator

Mélinda Grégoire Berthold

Network Technician

Thomas Druilhe

Systems Administrator

Mathieu Moran

Systems Administrator

Our story

Département TI was founded in 2017 from an entrepreneurial vision: to create a thriving environment where IT expertise and genuine human connection work in perfect harmony. Today, our team partners with businesses using the same passion and dedication as our founding days, placing simplicity, excellence and meaningful client relationships at the core of everything we do.

Our mission

To provide businesses with human-centered, rigorous and accessible managed IT services, ensuring optimal performance, rock-solid security and strategic simplicity in their technology environments.

Our vision

To redefine the client-provider relationship in managed IT services by becoming your trusted IT department: a strategic partner recognized for genuine care, complete transparency and the ability to transform technology challenges into competitive advantages.

Our values

Expertise

We leverage our deep technical knowledge to simplify and optimize our clients' daily operations and strategic objectives.

INTEGRITY

We operate with unwavering honesty, transparency and consistency in all relationships — with clients, partners and within our team.

PROFITABILITY

We pursue sustainable profitability that creates value for everyone: ensuring our company's long-term stability, supporting our team's growth and maximizing strategic value for our clients.

CLIENT SATISFACTION

Understanding, anticipating and consistently exceeding client expectations drives every decision we make.

TEAMWORK & ENGAGEMENT

A united, passionate and motivated team committed to making a meaningful difference together.

Learn more

A managed service partner doesn't just maintain your IT infrastructure. We understand the human impact behind every service request, strategic project and urgent situation.
We believe the most powerful technology is invisible — working seamlessly in the background to empower your team's productivity and your business growth.
Behind this effortless experience is a dedicated, strategic team that anticipates needs and ensures every detail supports your success.